Homework Week 24 Database Advanced
The benefit of CRM is the visibility of everything relating to customers going on in your company. If you want to provide better service to your customers, you have to be able to manage everything from complaints to sales opportunities.
- Roger Cole
- The most basic info for your database is contact info
- Databases, when used properly, all you to streamline your business, provide better and more consistent customer support, and help you expand your business while saving you time
- Your database allows you to snap-shot, evaluate, and dissect your business
- Your database can help you make all sorts of important business decisions
- Think in terms of the SORTING and REPORTS you want to be able to do with your customer information
- Participate in the call and ask questions