Homework Week 29 WOW Program Don't be afraid to give up the good to go for the great. John D Rockefeller What are other people doing in your industry? Good and bad How can you take what they are doing well / better and incorporate it into your business? How can you avoid making the same mistakes they are? Watch for good ideas everywhere that you can incorporate into your business Use your database to personalize and customize your interactions with customers Set up systems to make sure all your clients receive the same, yet personalized, touches How can you make your business more high touch for your clients without increasing your workload? Think like Amazon Make good use of Thank You Cards Put your personality / culture into your interactions Think about putting together your own Top Ten Club Participate in the call and ask questions WOW Program Have a fantastic week and Kick Some Ass!